Experience

Create shipping experiences that inspire loyalty and influence conversions

Re-defining shipping intelligence for the 21st century merchant
  • Access multiple carriers and all their shipping options in one system
  • Easily apply business rules to control which carriers are selected for specific ZIP code ranges
  • Create rules such as ‘cheapest and fastest’ to automatically select the cheapest and fastest carrier to send goods from your warehouse or store to a customer’s ZIP code
  • Use customer ZIP codes to restrict carrier services using metro couriers for urban delivery and domestic carriers for rural or interstate deliveries
  • Set your own rules around what a customer pays for shipping - subsidise shipping, add a little margin, even offer free shipping - all at the click of a button
The art of creating a beautiful shipping experience
  • All your carefully crafted business logic is invisible to your customers until you say so
  • Only display the delivery options that match your brand and influence conversions in the shopping cart
  • You decide what costs are displayed to your customers: free, flat rate, dynamic or the true cost of shipping
  • Rename shipping options in the shopping cart to match your brand; express shipping can easily become ‘The Speed of Sound’. It’s your brand, you decide!
Weaponize shipping
  • Create shipping promotions to drive online and offline sales
  • Increase conversion rates by displaying relevant shipping options at the point of sale
  • Mix and match carriers to find the perfect service for your customers
  • Initiate free shipping promotions the smart way by excluding the SKU’s that will cripple your margin
Easy returns are the best returns
  • Create returns policies that reduce consumers risk when shopping online and instore
  • Offer Universal Returns or Approved Returns and have the flexibility to decide which method best fits your business
  • Create seamless brand experiences with return interfaces that look like a natural extension of your website
  • Display carrier pickup or postal collection and let your customers decide what suits them
  • All shipping labels are automatically created for the customer with order numbers, returns authorities and barcodes for easy reconciliation in your warehouse
Tracking shouldn't be a mystery
  • Let your customers know how you're getting on with their orders
  • Create custom-branded order confirmation emails with live links to tracking updates displayed within the pages of your website
  • Display maps and up to to four tracking statuses, depending on which carrier you’re using
Collide the digital and physical worlds into one beautiful experience
  • Your customers just want to buy stuff from you; make it easy for them with seamless online and instore shipping experiences
  • Offer choice in the shopping cart and choice in store with delivery options to suit every consumer and product range
  • Create custom interfaces for in store kiosks or portals for retail staff, decrease double handling and easily integrate ship-from-store capability
  • Drive online traffic in store with ‘click n collect’ - know the SKU is in stock and reserve it
Looks great - where to from here?

Connect Temando with your existing business systems and enjoy beautiful fulfillment.