The State of Shipping in Commerce 2016


The World Has Changed. Accessibility to the internet and the insatiable mobility of commerce have inspired a new generation of shoppers: a generation united by their collective desire to experience the world on their own terms. Because of this, back-of-house operations such as shipping and fulfillment have come into the spotlight -not as a traditional cost center but as an opportunity for genuine differentiation in a competitive world.

The State of Shipping in Commerce explores the expectations of consumers and the capability of retailers to meet them.

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